How Leaders Build Trust Through Communication

How Great Leaders Use Communication to Build Trust & Loyalty Trust isn’t Given – It’s Built through Communication. Leadership transcends titles and tenure—it’s about how people experience you. And people experience leaders through one thing more than anything else: communication. It’s not the strategic plan or the quarterly numbers that build trust—it’s how you explain […]

Inappropriate Workplace Message Response

Your Employee Just Sent an Inappropriate Message—Now What? One Message. One Mistake. Real Consequences. It happens fast. An employee hits “send” on a message meant as a joke—or worse, in frustration—and suddenly, you’re in damage control mode. Whether it’s a poorly worded email, a tone-deaf Slack message, or a comment taken out of context, inappropriate […]

The ‘No More Misinterpretations’ Guide to Workplace Messaging

The ‘No More Misinterpretations’ Guide to Workplace Messaging   Why Do Workplace Messages Get Misinterpreted? How many times have you sent an email or Slack message, only to receive a response that completely misses the point? Maybe a quick request sounded like a demand. Or a joke came off as passive-aggressive. Misinterpretation in workplace messaging […]

The $100 Million Email Mistake: How Poor Communication Can Bankrupt a Company

The $100 Million Email Mistake: How Poor Communication Can Bankrupt a Company   One Email. One Mistake. $100 Million Lost. Imagine waking up to find that a single misinterpreted email wiped $100 million off your company’s valuation overnight. This is not an exaggeration. From Wall Street to Silicon Valley, companies have suffered catastrophic losses due […]